Privacy Policy

Labour IR Consulting (Pty) Ltd
Registration Number: 2025/935800/07

Last updated: 12/01/2026

1. Introduction

Labour IR Consulting (Pty) Ltd (‘we’, ‘us’, or ‘our’) is committed to protecting your privacy and ensuring that your personal information is collected and processed lawfully, fairly, and transparently.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

By using this website or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Information You Provide Voluntarily

  • Full name

  • Email address

  • Telephone number

  • Employment-related information you choose to disclose

  • Details relating to disciplinary action, unfair labour practices, or CCMA matters

  • Any information submitted via contact forms, email, or direct communication

2.2 Automatically Collected Information

When you visit our website, we may collect limited technical data such as:

  • IP address

  • browser type and version

  • pages visited

  • date and time of access.

This information is collected for security, analytics, and website performance purposes.

3. Purpose of Collecting Personal Information

We collect personal information for the following purposes:

  • to respond to enquiries and provide professional services

  • to assess and manage employee relations matters

  • to communicate with you regarding your enquiry or engagement

  • to improve our website and services

  • to comply with legal and regulatory obligations.

We do not collect personal information for any purpose unrelated to our services.

4. Lawful Basis for Processing

We process personal information on the following lawful grounds:

  • your consent

  • performance of a contract or pre-contractual steps

  • compliance with legal obligations

  • our legitimate interests, provided they do not override your rights.

5. Confidentiality and Sensitivity of Information

We recognise that employment and labour-related matters are highly sensitive.

All personal information is handled:

  • confidentially

  • with professional discretion

  • in line with ethical IR consulting standards.

We do not sell, rent, or trade personal information to third parties.

6. Disclosure of Personal Information

We may disclose personal information only where necessary:

  • to comply with legal requirements

  • to authorised service providers assisting us (e.g. website hosting or IT support), under strict confidentiality obligations

  • with your explicit consent.

We do not disclose personal information for marketing purposes.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against:

  • loss

  • unauthorised access

  • misuse

  • disclosure

  • alteration or destruction.

These measures include secure systems, restricted access, and responsible data handling practices.

8. Data Retention

We retain personal information only for as long as:

  • it is necessary for the purpose for which it was collected

  • required by law or professional standards.

Once no longer required, information is securely deleted or anonymised.

9. Your Rights Under POPIA

You have the right to:

  • access your personal information

  • request correction or updating of your information

  • request deletion of personal information (subject to legal obligations)

  • withdraw consent at any time

  • object to the processing of your personal information

  • lodge a complaint with the Information Regulator.

Requests may be made using the contact details below.

10. Cookies

This website may use basic cookies to enhance functionality and user experience.

You may disable cookies in your browser settings; however, this may affect website functionality.

11. External Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Continued use of the website constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related enquiries or requests, please contact:

Labour IR Consulting (Pty) Ltd
Email: [email protected]

14. Information Regulator (South Africa)

If you believe your personal information has been processed unlawfully, you may lodge a complaint with:

The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/

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